Shipping

We deliver billiards supplies to all the Canary Islands from our base in Los Realejos, Tenerife.

Delivery options

OptionEstimated deliveryHow it works
Home delivery – Correos Express24–48 hours after dispatchDelivered to your door, on every island
Free pickup – Los RealejosUsually ready within 1–2 working daysCollect from us at no charge. We’ll contact you when your order is ready.

Delivery prices

Delivery is priced by the total weight of your order and costs the same to every island.

Order weightDelivery price
Up to 1 kg€6.95
1 – 3 kg€7.95
3 – 5 kg€8.95
5 – 10 kg€11.95
10 – 20 kg€18.95
Over 20 kgCalculated at checkout

The exact delivery cost is always shown at checkout before you pay.

Dispatch times

Orders placed before 12:00, Monday to Friday, are usually dispatched the same working day. Delivery times start from dispatch. Deliveries to La Gomera, El Hierro and La Graciosa may take an extra day or two.

Where we deliver

We currently deliver within the Canary Islands only. Need something sent to mainland Spain or abroad? Contact us and we’ll see what we can do.

Large items

Some items – such as billiard lamps, cushion rubber, one-piece cues, rests and table cloth – are too long or bulky for standard parcel delivery. For these we’ll contact you with a delivery quote, or you can collect them free of charge from Los Realejos.

Tracking

Once your order has been dispatched, you’ll receive an email with your tracking number.

Damaged or missing parcels

If your order arrives damaged, please take photos before unpacking any further and contact us within 48 hours at philipp@canarybilliards.com or on 642 17 00 48. This does not affect your legal rights – see our Returns & Refunds page.

Pickup address

Calle La Virgen, Los Realejos, Tenerife. Collection by appointment – please arrange a time by email or WhatsApp.

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